Shipping / Delivery / Returns / Privacy Policy

POSTAGE:

The cost of postage includes the cost of the packaging and price of the stamp/postage. I aim to ship all orders within 1-3 days via Royal Mail.

UK - All shipments are shipped first class, this does not contain a tracking number.

INTERNATIONAL - International shipments are dispatched first class, if you would like tracked for traceability please select it in the shipping section, I do not make anything on postage, this is the charge directly from the Royal Mail. Please remember once I have dispatched orders can take between 3 and 20+ days to arrive during busy periods. Please ensure your country is included in your address. 

Returns & exchanges - I gladly accept returns. Just contact me within: 14 days of delivery. Ship items back to me within: 30 days of delivery.
I don't accept exchanges or cancellations, but please contact me if you have any problems with your order.
The following items can't be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale

Conditions of return - Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy - I will only use your shipping and billing address, and contact information; to communicate with you about your order, to fulfil your order or for legal reasons (like paying taxes)